Legal & Privacy

Privacy Policy

Last updated: 12 August 2026

Nest Assured Inspections Ltd respects your privacy and is committed to handling personal information fairly, lawfully and transparently.

1. Who we are

Nest Assured Inspections Ltd is the data controller for personal information collected through this website and through enquiries or bookings made with us.

Company: Nest Assured Inspections Ltd
Company Registration No: 17172113
Registered Address: Unit 160, 548-550 Elder House, Elder Gate, Milton Keynes, Buckinghamshire
Email: info@nestassuredinspections.co.uk
Phone: 01908 104414

2. Information we collect

Depending on how you use our services, we may collect your name, email address, telephone number, property or project address, booking and inspection details, enquiry information, correspondence, and other information you choose to provide.

If you consent to optional analytics or advertising technologies, we may also receive information about website use such as pages viewed, interactions, approximate location, device/browser information and advertising attribution data.

3. How we collect information

We collect information when you submit a booking or enquiry form, contact us by telephone, email or WhatsApp, instruct us to provide services, or choose to allow optional website analytics/advertising technologies.

4. Why we use your information

We may use personal information to:

  • respond to enquiries and provide quotations;
  • arrange, manage and deliver inspections or consultancy services;
  • prepare reports and communicate findings;
  • administer payments, records and customer service;
  • comply with legal, regulatory, insurance and accounting obligations;
  • protect our legitimate business interests, including handling disputes or establishing legal claims; and
  • measure website and advertising performance where you have consented to optional analytics/advertising technologies.

5. Lawful bases

Depending on the activity, we rely on one or more lawful bases under UK data protection law, including taking steps at your request before entering into a contract, performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.

6. Who we may share information with

Where necessary, information may be shared with service providers that support our website, hosting, communications, analytics, advertising, payment, professional, accounting or IT functions. We may also disclose information where required by law, regulation, court order, insurers or professional advisers.

We do not sell your personal information.

7. Website analytics and advertising

Our website can use Google Analytics 4 and Google Ads technologies to understand website use and measure advertising. These optional technologies are not loaded unless you choose to accept analytics on our cookie banner. See our Cookie Policy for more information and to change your choice.

8. International transfers

Some technology providers may process information outside the UK. Where this happens, we take appropriate steps to rely on recognised safeguards or other lawful transfer mechanisms where required.

9. How long we keep information

We retain information only for as long as reasonably necessary for the purpose it was collected, including providing services, maintaining business and inspection records, dealing with enquiries or claims, and meeting legal, tax, insurance or regulatory requirements. Different categories of information may therefore be retained for different periods.

10. Your rights

Depending on the circumstances, you may have rights to request access to your personal information, correction, deletion, restriction of processing, objection to processing, data portability, and withdrawal of consent where consent is relied upon.

To exercise your rights, contact info@nestassuredinspections.co.uk.

11. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator.

12. Changes to this policy

We may update this policy from time to time to reflect changes to our services, technology or legal requirements. The latest version will be published on this page.